Privacy and policy

CHICK CRAVE

Effective Date: November 8, 2026

At Chick Crave, we value your privacy just as much as we value bold flavors and unforgettable food. We are committed to protecting your personal information and being transparent about how it is collected, used, and shared.

1. Information We Collect

When you visit our website, place an order, or contact Chick Crave, we may collect:

Personal Information: Your name, email address, phone number, and billing or delivery information.
Order Information: Items purchased, order history, and customer preferences.
Payment Information: Payments may be processed securely through third-party payment providers. Chick Crave does not intentionally store complete credit or debit card numbers on its own servers.
Website Information: IP address, browser type, device information, cookies, and website activity, depending on the technologies we use.

2. How We Use Your Information

We may use your information to:

Process and fulfill customer orders.
Communicate order confirmations and updates.
Respond to customer questions and requests.
Improve our website, menu, and customer experience.
Send promotional offers and updates when permitted by law.
Prevent fraud and protect our business.
Comply with applicable legal obligations.

3. Sharing Your Information

Chick Crave does not sell personal information for money.

We may share necessary information with trusted service providers that help operate our business, including payment processors, ordering platforms, delivery services, website hosting providers, and marketing platforms.

We may also disclose information when required by law or necessary to protect our legal rights.

4. Payment Security

Online payments may be handled through secure third-party payment processors. We encourage customers to review the privacy policies of those payment providers.

We take reasonable measures to protect customer information, but no online transmission or storage system can be guaranteed completely secure.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and improve the customer experience.

Where applicable, visitors may manage cookies through their browser settings or available website privacy controls.

6. Marketing Communications

Customers who subscribe to Chick Crave promotions may receive information about new menu items, special offers, events, and announcements. You may unsubscribe from promotional emails using the unsubscribe link provided in those messages. Marketing text messages, if offered, will be subject to applicable consent and opt-out requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business operations, customer service, recordkeeping, legal compliance, and other legitimate purposes.

8. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may contact Chick Crave to submit a privacy-related request.

9. Children's Privacy

Our website is not intended to collect personal information from children under 13. We do not knowingly collect such information without appropriate parental consent. If we learn that personal information was collected from a child in violation of applicable law, we will take appropriate steps to delete it.

10. Third-Party Websites

Our website may contain links to external websites or ordering services. Chick Crave is not responsible for the privacy practices of independently operated third-party websites.

11. Changes to This Policy

We may update this Privacy Policy as our business, website, or legal requirements change. Updates will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Chick Crave

Email: contact@chickcrave.com

Website: Chickcraves.com

Business Address: Crispy. Juicy. Boldly Seasoned.

CHICK CRAVE

Big Flavor. Bold Personality.

Not Your Average Chick!